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Web Usability (94)

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http://philip.greenspun.com/wtr/100-things
» 100 Things to Do to Make a Better Site Open in a new browser window
   List of several (actually, eight) ways to make a more user-friendly site. Also has other reader comments on the same topic.
   http://philip.greenspun.com/wtr/100-things
http://www.wilsonweb.com/articles/7diseases.htm
» 7 Debilitating Diseases of Business Websites Open in a new browser window
   Illnesses make websites inefficient. The cures, by Dr. Ralph F. Wilson:Web Marketing Today, Issue 41, February 1, 1998.
   http://www.wilsonweb.com/articles/7diseases.htm
http://stats.bls.gov/ore/htm_papers/st960160.htm
» A Heuristic Evaluation of a World Wide Web Prototype Open in a new browser window
   Experiment by the Bureau of Labor Statistics(BLS)finding a large number of usability problems that were identified and suggestions for correction.
   http://stats.bls.gov/ore/htm_papers/st960160.htm
http://www.alistapart.com/articles/perfect404/
» A List Apart - The Perfect 404 Open in a new browser window
   Ian Lloyd gives strategies for building custom 404 error pages that enhance usability.
   http://www.alistapart.com/articles/perfect404/
http://www.adaptivepath.com/publications/essays/archives/000328.php
» Adaptive Path - 90% of All Usability Testing is Useless Open in a new browser window
   Lane Becker writes, "Rather than a validation done once before completing a product... internal, qualitative usability testing [should be] done earlier, more frequently, and as part of the design process - not separate from it."
   http://www.adaptivepath.com/publications/essays/archives/000328.php
http://www.adobe.com/devnet/flash/testing_usability.html
» Adobe - Flash : Usability Open in a new browser window
   Usability tips, examples, test case, quotes, related articles and a Flash forum for site developers.
   http://www.adobe.com/devnet/flash/testing_usability.html
http://www.agelight.com/Resources/webdesign.htm
» AgeLight Institute Open in a new browser window
   Guidelines written for webmasters, communicators and marketers to assist with website design for maximum usability for seniors and older internet users.
   http://www.agelight.com/Resources/webdesign.htm
http://www.useit.com/alertbox/
» Alertbox Open in a new browser window
   Jakob Nielsen's bi-weekly column on current issues in Web usability, focusing on simple and minimalist design based on real user needs.
   http://www.useit.com/alertbox/
http://www.pantos.org/atw/usable.html
» All Things Web: The Usable Web Open in a new browser window
   Tips and techniques for building reader-friendly Web pages.
   http://www.pantos.org/atw/usable.html
http://www.anybrowser.com/
» AnyBrowser.com Open in a new browser window
   Web page viewer presents a site as it might be seen by visitors with different browsers.
   http://www.anybrowser.com/
http://www.tlc-systems.com/webtips.shtml
» Art and the Zen of Web Sites Open in a new browser window
   Suggestions and guidelines for putting together a usable and attractive web site.
   http://www.tlc-systems.com/webtips.shtml
http://news.bbc.co.uk/1/hi/sci/tech/2041040.stm
» BBC News Open in a new browser window
   Web design 'causes confusion' - Web designers are not on the same wavelength as surfers when it comes to creating sites, says a US study.
   http://news.bbc.co.uk/1/hi/sci/tech/2041040.stm
http://www.bohmann.dk/observations/
» Bohmann Usability Open in a new browser window
   News weblog covering web usability in Europe.
   http://www.bohmann.dk/observations/
http://news.cnet.com/2100-1017-931274.html
» CNET.com - Study: Design lacking in e-tail sites Open in a new browser window
   The design of some of the leading online stores is mediocre at best, but, according to a new study, it is improving.
   http://news.cnet.com/2100-1017-931274.html
http://archives.cnn.com/2000/TECH/computing/08/07/web.site.accessibility.idg/index.html
» CNN.com - Analysis: Web sites are locking out the disabled Open in a new browser window
   Office buildings have wheelchair ramps and TV has closed captioning, but many Web sites are inaccessible to people with disabilities. Things don't have to be that way.
   http://archives.cnn.com/2000/TECH/computing/08/07/web.site.accessibility.idg/index.html
http://crocolyle.blogspot.com
» Croc O' Lyle Open in a new browser window
   Weblog by a practicing User Experience Architect. Usually about usability, design information architecture and e-business.
   http://crocolyle.blogspot.com
http://trace.wisc.edu/world/
» Designing a More Usable World Open in a new browser window
   Trace Research and Development Center at the University of Wisconsin. Excellent guidelines for universal web design.
   http://trace.wisc.edu/world/
http://www.dontlink.com
» Don't Link to Us Open in a new browser window
   Highlights stupid linking policies by linking to web sites that attempt to impose substantial restrictions on other sites that link to them.
   http://www.dontlink.com
http://blog.eyetools.net/
» Eyetools Research Open in a new browser window
   Greg Edwards on design and content optimization through eyetrack testing: measuring what people read, look at, skip, and ignore on webpages.
   http://blog.eyetools.net/
http://zing.ncsl.nist.gov/hfweb/index.html
» Fifth Conference on the Human Factors and the Web Open in a new browser window
   A forum for sharing information among a community of human factors engineers, designers, and developers who are interested in producing web sites that are more useful and usable. Site contains proceedings of the most recent (3/Jun/1999) conference and ar
   http://zing.ncsl.nist.gov/hfweb/index.html
http://www.publish.com/c/a/Graphics-Tools/Five-usability-principles-for-Web-design/
» Five Usability Principles For Web Design Open in a new browser window
   Ilise Benun elaborates on the principles of consistency, interaction, instruction, choices and control. (Publish.com)
   http://www.publish.com/c/a/Graphics-Tools/Five-usability-principles-for-Web-design/
http://otal.umd.edu/guse/
» Guide to Usability for Software Engineers (GUSE) Open in a new browser window
   Pages collected by the University of Maryland, Masters of Software Engineering. These guidelines will assist software engineers to create effective user interfaces.
   http://otal.umd.edu/guse/
http://www.delorie.com/web/
» HTML Authoring Tools Open in a new browser window
   Provides free services to assist web authors who wish to make their information available to the largest audience.
   http://www.delorie.com/web/
http://www.webwritingthatworks.com/
» Hot Text: Web Writing That Works Open in a new browser window
   Articles from trainer-writer team Jonathan and Lisa Price. Ideas and services for web writers, editors, and content managers.
   http://www.webwritingthatworks.com/
http://www.humanfactors.com/downloads/guistandards.pdf
» How to Develop an Effective GUI Standard Open in a new browser window
   Eric Schaffer of Human Factors International describes the result of his experiences of working Eric working on over 150 user interface standardization projects.
   http://www.humanfactors.com/downloads/guistandards.pdf
http://www.humanfactors.com/downloads/10tips.asp
» Human Factors International - Web Usability Tips Open in a new browser window
   These tips are provided to help you improve the interaction between humans and computers in your web design.
   http://www.humanfactors.com/downloads/10tips.asp
http://www.ibm.com/developerworks/web/
» IBM DeveloperWorks: Web Architecture Open in a new browser window
   Offering tools needed to understand usability and accessibility issues. Includes materials that can help you create user-centered applications and gain insight into accessibility challenges.
   http://www.ibm.com/developerworks/web/
http://internetbrothers.com/
» Internet Brothers: Helpware for the Cybercommunity Open in a new browser window
   Expanding web community by offering free tips and tutorials about HTML and DHTML, graphics editing, site promotion, digital photography, and desktop publishing. Presented often with a touch of humor, and always with examples.
   http://internetbrothers.com/
http://java.sun.com/developer/techDocs/hi/
» Java Software Human Interface Open in a new browser window
   Essential information about human interface design and usability for applications and applets written in the Java programming language.
   http://java.sun.com/developer/techDocs/hi/
http://webword.com/interviews/goodman.html
» JavaScript and Web Site Usability Open in a new browser window
   An Interview with JavaScript Guru, Mr. Danny Goodman on how JavaScript can make a web site easier to use.
   http://webword.com/interviews/goodman.html
http://www.veen.com/jeff/archives/000733.html
» Jeffrey Veen: The Usability of Subscribing to Feeds Open in a new browser window
   RSS feeds are surprisingly difficult for the average user to use.
   http://www.veen.com/jeff/archives/000733.html
http://www.klariti.com/information-architecture/
» Klariti Guide to Usability and Information Architecture Open in a new browser window
   Directory contains over 500 links, mainly to scholarly articles.
   http://www.klariti.com/information-architecture/
http://www.cs.umanitoba.ca/~djc/personal/lynxfriend.html
» Lynx Friendly Open in a new browser window
   The key to being Lynx Friendly is to be consciously aware of the HTML which goes into creating a web page and to ensure that those using a non-graphical browser are not ignored.
   http://www.cs.umanitoba.ca/~djc/personal/lynxfriend.html
http://www.ddj.com/184412944
» Morville, Peter: Building a Synonymous Search Index Open in a new browser window
   Help users find the documents they're looking for by incorporating a 'thesaurus-like' hierarchy for your site.
   http://www.ddj.com/184412944
http://www.ddj.com/184412896
» Morville, Peter: Virtual Documents: The Challenges of Chunking Open in a new browser window
   Advice for determining a level of granularity in breaking up documents for online viewing.
   http://www.ddj.com/184412896
http://wdvl.com/Location/Navigation/101/
» Navigation 101 Open in a new browser window
   A simple, understandable navigation scheme is a critical aspect of site design and has a direct effect on the bottom line.
   http://wdvl.com/Location/Navigation/101/
http://www.nngroup.com/reports/
» Nielsen Norman Group Open in a new browser window
   Reports and columns on usability and human interface design by Jakob Nielsen, Don Norman, and Bruce 'Tog' Tognazzini.
   http://www.nngroup.com/reports/
http://www.jnd.org/dn.mss/gratuitous_grap.html
» Norman, Don: Human Centred Design Open in a new browser window
   Don Norman discusses the approach to usability when building his own website. This includes links to related content by Jakob Nielsen.
   http://www.jnd.org/dn.mss/gratuitous_grap.html
http://www.opquast.com/
» Opquast Open in a new browser window
   A list of best practices intended to improve the quality of on-line services.
   http://www.opquast.com/
http://www.pointafter.com/Archives/nl0204.htm
» Pointafter.com - 20 Do's and Don'ts of Web Usability Open in a new browser window
   Tips from George Prociuk.
   http://www.pointafter.com/Archives/nl0204.htm
http://www.cst.cmich.edu/users/chaff1ra/m132/WWW/type/
» Principia Hypertextica: Introduction Open in a new browser window
   A mathematics educator's view of web design. Encourages speed, accessibility, validity, and navigability. Discusses difficulties of math typesetting on the web.
   http://www.cst.cmich.edu/users/chaff1ra/m132/WWW/type/
http://www.publish.com/article2/0,,1757914,00.asp
» Publish.com - Flash and Usability Open in a new browser window
   Guidelines for usable Flash, By Ilise Benun.
   http://www.publish.com/article2/0,,1757914,00.asp
http://www.publish.com/article2/0,,1762078,00.asp
» Publish.com - Usability Matters Open in a new browser window
   Article by Marcia Ludkin. "Again and again... usability experts discover that real people may not understand what may be obvious to a site’s designers."
   http://www.publish.com/article2/0,,1762078,00.asp
http://hubel.sfasu.edu/research/AHNCUR.html
» Readability Of Websites With Various Foreground/Background Color Combinations, Font Types And Word Styles Open in a new browser window
   1997 psychology research project by Alyson L. Hill at Stephen F. Austin State University. Participants scanned simulated websites for a target word; readability was inferred from reaction time.
   http://hubel.sfasu.edu/research/AHNCUR.html
http://www.newentrepreneur.com/Resources/Articles/12_Com_Mis/12_com_mis.html
» Roger C. Parker - Eleven Common Web Page Design Frustrations and How To Cure Them Open in a new browser window
   How to keep web page design from interfering with communication to visitors.
   http://www.newentrepreneur.com/Resources/Articles/12_Com_Mis/12_com_mis.html
http://www.ddj.com/184412956
» Rosenfeld, Lou: Is Less Really More? Open in a new browser window
   When it comes to the usability factor of tables of contents, is less really more?
   http://www.ddj.com/184412956
http://www.ddj.com/184412919
» Rosenfeld, Lou: Yahoo! is Dead. Long Live Yahoo! Open in a new browser window
   Discussion on the inevitable collapse of Yahoo directory due to its size and complexity. He Predicts mini-yahoo sites within corporate intranets.
   http://www.ddj.com/184412919
http://www.stcsig.org/usability/
» STC SIG - Usability Open in a new browser window
   Forum to share information, resources and experiences on issues related to the usability and user-centered design. It is the home of the Usability Special Interest Group of the Society for Technical Communication.
   http://www.stcsig.org/usability/
http://www.humanfactors.com/downloads/webstandards.pdf
» Schaffer, Eric: How to Develop a Corporate Intranet Standard Open in a new browser window
   From the consultants of Human Factors International.
   http://www.humanfactors.com/downloads/webstandards.pdf
http://www.uie.com/articles/eye_tracking/
» Schroeder, Will: Testing Web Sites with Eye-Tracking Open in a new browser window
   Describes an experiment carried out to monitor the eye movements of visitors to a prototype web site.
   http://www.uie.com/articles/eye_tracking/
http://www.scottberkun.com/essays/
» Scottberkun.com Open in a new browser window
   Expert columns on web usability, interaction and web design.
   http://www.scottberkun.com/essays/
http://www.shorewalker.com/
» ShoreWalker Open in a new browser window
   Covers every area of site design as well as what not to do. Steers the user away from hype and towards more practical, user-friendly Web design. Based in Australia.
   http://www.shorewalker.com/
http://www.adapts.gatech.edu/general_resources/webaccess.htm
» Some Simple Techniques In Making Your Website Accessible Open in a new browser window
   Tutorial by Andrew Pae, Technical Coordinator at the ADAPTS Office at Georgia Tech. General design principles plus resources for additional information.
   http://www.adapts.gatech.edu/general_resources/webaccess.htm
http://www.webdeveloper.com/html/html_something_4_nothing.html
» Something 4 Nothing Web Pages Open in a new browser window
   Tips for building pages which are visually pleasing, and yet still download quickly and make information easy to access. From Webdeveloper.com.
   http://www.webdeveloper.com/html/html_something_4_nothing.html
http://www.ddj.com/184412959
» Spool, Jared: Hard Evidence from Research Open in a new browser window
   Spool uncovers the lessons his research has taught him about how best to design a site so that users don't end up thwarted
   http://www.ddj.com/184412959
http://www.ddj.com/web-development/184412961
» Spool, Jared: Web Graphic Design Is Not What You Think, A Usability Perspective Open in a new browser window
   "The number one activity on the Web is information retrieval." In part of his tutorial, Spool explained his findings on graphic design and users' success.
   http://www.ddj.com/web-development/184412961
http://www.starlingweb.com/webac.htm
» Starling Access Services Open in a new browser window
   Interesting definition of Accessible Web Design. For use by "anyone, any web browsing technology and any site".
   http://www.starlingweb.com/webac.htm
http://www.stevesdomain.net/
» Stevesdomain.net Open in a new browser window
   Focuses on furthering the education of web related topics, including web design and navigation tips, advice and techniques.
   http://www.stevesdomain.net/
http://webword.com/interviews/szuc.html
» Szuc, Daniel: Usability in Hong Kong Open in a new browser window
   Interview detailing the approach to web usability in Hong Kong.
   http://webword.com/interviews/szuc.html
http://www.ddj.com/web-development/184413077
» The Scent of Information Open in a new browser window
   The reason why so many people lose their way on the Web, according to usability expert Jared Spool, is because they lose the scent of the information they are looking for. Jared shares his thoughts and perspectives on the Web, usability, and the user's
   http://www.ddj.com/web-development/184413077
http://wdvl.com/Authoring/Design/Pages/
» The WDVL: Designing Attractive Web Pages Open in a new browser window
   Before you can design avant-garde Web pages, you have to know what the rules are before you try to break, bend or amend them.
   http://wdvl.com/Authoring/Design/Pages/
http://www.merges.net/theory/
» Theory Open in a new browser window
   A weekly column by Adam Baker that discusses web usability, interface, and interaction design. Includes previous columns for review.
   http://www.merges.net/theory/
http://www.asktog.com/basics/firstPrinciples.html
» Tognazzini, Bruce: First Principles Open in a new browser window
   Bruce Tognazzini discusses basic prinicples of usability for both traditional applications and web services.
   http://www.asktog.com/basics/firstPrinciples.html
http://www.useit.com/alertbox/20031222.html
» Top Ten Web Design Mistakes of 2003 (Jakob Nielsen's Alertbox) Open in a new browser window
   Sites are getting better at using minimalist design, maintaining archives, and offering services. However, these advances entail their own usability problems, as several prominent mistakes from 2003 show.
   http://www.useit.com/alertbox/20031222.html
http://universalusability.com/
» Universal Usability Open in a new browser window
   Includes an online version of the book "Access by Design: A Guide to Universal Usability for Web Designers" by Sarah Horton, along with links to other useful resources.
   http://universalusability.com/
http://www.consult-me.co.uk/csc-usability-engineering-page.htm
» Usability Engineering Open in a new browser window
   "Designing for Ease Use", Article written by Corporate Solutions Consulting (UK)on usability engineering.
   http://www.consult-me.co.uk/csc-usability-engineering-page.htm
http://www.usabilityfirst.com/
» Usability First Open in a new browser window
   Diamond Bullet Design offers their experience and knowledge on website and software usability.
   http://www.usabilityfirst.com/
http://www.ida.liu.se/labs/aslab/groups/um/
» Usability Matters Open in a new browser window
   From the Usability Matters Group at the Linköping University in Sweden. Their goal is to make computer systems more usable. The 1995 essay "Perspectives on Usability" by Jonas Löwgren is available for download in PDF format.
   http://www.ida.liu.se/labs/aslab/groups/um/
http://www.usabilitymustdie.com
» Usability Must Die Open in a new browser window
   Examines what's wrong with the usability movement, with some humour, and experiences from the coal face of software design.
   http://www.usabilitymustdie.com
http://www.upassoc.org/
» Usability Professionals' Association Open in a new browser window
   The UPA's purpose is to promote usability concepts and techniques worldwide.
   http://www.upassoc.org/
http://www.usability.gov/
» Usability.gov Open in a new browser window
   Provided by the National Cancer Institute. Includes information and resources on making web sites and other user interfaces more useful, usable, and accessible. News and current publications and additional links are provided.
   http://www.usability.gov/
http://usableweb.com/
» Usable Web Open in a new browser window
   Collection of links and accompanying information about human factors, user interface issues, and usable design specific to the World Wide Web.
   http://usableweb.com/
http://www.usablewebs.com/
» Usable Webs Open in a new browser window
   Information on basic web usability principles, including hints on helping search engines find your site. Web usability assessments and content development are available.
   http://www.usablewebs.com/
http://patsula.com/usefo/
» Usefo.com Open in a new browser window
   Web design resources, Usableword newsletter, and web usability guidelines to make web sites faster, more educational, and usable.
   http://patsula.com/usefo/
http://www.useit.com
» Useit.com Open in a new browser window
   Jakob Nielsen shares his thoughts on usability.
   http://www.useit.com
http://www.microsoft.com/PressPass/press/1999/May99/GuidelinePR.asp
» User-Friendly Web Sites for All Ages, Microsoft PressPass Open in a new browser window
   Guidelines for businesses, developers and web designers on how to make their web sites more user-friendly and accessible for the adult community. A white paper issued by Microsoft, "Effective Web Design Considerations for Older Adults." is avail
   http://www.microsoft.com/PressPass/press/1999/May99/GuidelinePR.asp
http://webword.com/interviews/index.html
» Various: WebWord Interviews with the Experts Open in a new browser window
   Usability articles written by John S. Rhodes. This page is a good starting point.
   http://webword.com/interviews/index.html
http://vaspersthegrate.blogspot.com/
» Vaspers the Grate Open in a new browser window
   Insights into web writing, user-focused web design, and web credibility enhancement.
   http://vaspersthegrate.blogspot.com/
http://vaspersthegrate.blogspot.com/2004/06/web-credibility-destroyers.html
» Vaspers the Grate: Web Credibility Destroyers Open in a new browser window
   List of design issues that pollute an overall impression of trustworthiness and dependability.
   http://vaspersthegrate.blogspot.com/2004/06/web-credibility-destroyers.html
http://wdvl.internet.com/Authoring/Design/UsabilityTesting/
» WDVL: Usability Testing in Practice Open in a new browser window
   Reveals one company's usability testing practices and procesures.
   http://wdvl.internet.com/Authoring/Design/UsabilityTesting/
http://www.december.com/web/develop.html
» Web Development Open in a new browser window
   A summary of the complete life cycle of web development: planning, analysis, design, implementation, and promotion. Key practices and online resources are given for each process. By John December, author of numerous material for web development methodolo
   http://www.december.com/web/develop.html
http://www.webpagesthatsuck.com/
» Web Pages That Suck Open in a new browser window
   Learn good web page design by looking at bad web pages.
   http://www.webpagesthatsuck.com/
http://ijhcs.open.ac.uk/
» Web Usability Open in a new browser window
   International Journal of Human-Computer Studies. Special issue of WWW Usability arising from a symposium entitled "The Missing Link: Hypermedia Usability Research and The Web".
   http://ijhcs.open.ac.uk/
http://www.digital-web.com/topics/usability/
» Web Usability Articles Open in a new browser window
   Several years of usability-related articles from Digital Web Magazine.
   http://www.digital-web.com/topics/usability/
http://www-personal.umich.edu/~bing/oversite/webusefind.html
» Web Usability Findings Open in a new browser window
   Compilation of surveys of web usability engineering and test results.
   http://www-personal.umich.edu/~bing/oversite/webusefind.html
http://zing.ncsl.nist.gov/WebTools/
» WebMetric Tools Open in a new browser window
   Good usability is vital to the success of any web site. This site has downloadable sets of web evaluation tools to assist in analysis of a web page based on numerous usability guidelines. Registration is required (free).
   http://zing.ncsl.nist.gov/WebTools/
http://www.webword.com/
» WebWord Usability Consulting Open in a new browser window
   Usability and human factors for the Internet. Including book list, expert articles and interviews, and recommended sites.
   http://www.webword.com/
http://www.newramp.com/webmasters/archive.asp
» Webmaster's Corner Open in a new browser window
   A commentary on web usability, design, and direction aimed at the beginning web developer.
   http://www.newramp.com/webmasters/archive.asp
http://www.alttags.org/usability/muddling-through/
» alt tags - Muddling Through Open in a new browser window
   Web site designers should think hard about how to keep users from muddling around on their sites. "Users muddle when it isn’t clear what they are supposed to do in any given situation."
   http://www.alttags.org/usability/muddling-through/
http://www.eshopability.com
» eShopability Open in a new browser window
   Provides design and usability information and advice on how to convert browsers into buyers and keep them, analysis and trends. Free fortnightly newsletter.
   http://www.eshopability.com

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